Privacy policy
Last updated 17 October 2026
This explains how Adminify Ltd handles personal data: what we hold, why, who helps us, how long we keep it and your rights.
Who we are
Adminify Ltd, a company registered in England and Wales (number 14634039), with its registered office at 20–22 Wenlock Road, London N1 7GU. We make Adminify, the platform and the products on it that businesses use.
Two roles
- For your account (your name, email, sign-in, your organisation and its billing), we decide how the data is used, so we are the controller.
- For what your organisation puts into the products, your organisation is the controller and we process it on its behalf, only to provide the service. Our terms set out how we do that. If you are one of our customer's own customers, ask them first: they decide what happens to your data.
What we hold, and why
| What | Why | Lawful basis |
|---|---|---|
| Your name, work email, the organisations you belong to and your role | To give you an account and let your organisation manage who has access | Contract |
| Your password (stored only as a one-way hash), sign-in codes and a record of sign-ins (time, device, IP address) | To keep accounts secure and spot misuse | Legitimate interests (security) |
| Your organisation's company details, address, VAT number (and the result of checking it with HMRC), billing contact, subscriptions and invoices. Card and bank details are held by our payment provider, not us. | To bill for the service, invoice correctly and work out VAT | Contract; legal obligation (tax records) |
| A log of changes made in the platform, and how much of each product your organisation uses | So your organisation and we can see what happened, and to apply your plan's limits | Legitimate interests (accountability); contract |
| Access granted by services your organisation connects, stored encrypted | So the products you allow can work with them | Contract |
We don't sell personal data, and we don't use it for advertising.
Who helps us
A small number of service providers process data for us, under contract and only to provide Adminify: hosting (including email and AI), payments and address lookup, plus Google if you choose to sign in with it. Write to us and we'll tell you who they are. Services your organisation connects receive data at its direction, under their own terms. Company details may also come from Companies House, which is public.
Data stays in the UK and EU, except some processing by our payment provider, and by Google if you sign in with it. That is protected by the UK's adequacy regulations or the UK International Data Transfer Agreement.
How long we keep it
- Your account and organisation: while you use Adminify, then deleted within 90 days of the account closing.
- What your organisation puts into the products: for as long as it subscribes, then deleted within 90 days, unless it asks us to delete it sooner.
- Sign-in records: 24 months. The log of changes: 2 years.
- Invoices and billing records, including VAT checks: 6 years, as the law requires.
- Backups are kept for a short time and overwritten in turn.
Cookies
We use only the cookies needed to sign you in and keep you signed in securely. This website sets no cookies and uses no tracking.
Your rights
You can ask for a copy of your personal data, ask us to correct or delete it, object to or restrict how we use it, or ask for it in a portable form. Some of this you can do yourself in your account settings. Write to us at the address above. We'll reply within a month. If you're not happy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
If we change this policy in a way that matters, we'll tell account holders before it takes effect. The date at the top always shows the latest version.
Adminify Ltd · 20–22 Wenlock Road, London N1 7GU · Company number 14634039 · Terms